Refund policy
Return Requests for products purchased from George's DME's website.
*Return Requests must be made within 7 days of receiving your order. Any return requested after 7 days will be denied.**Due to environmental contaminations lift chairs can only be returned/refused at time of delivery.
***Golden Technologies and Pride Mobility Lift Chairs are NOT Returnable once delivered per manufacturer policy.
You must have all original packaging and materials the item was shipped in and with to be authorized for return.
Refunds on authorized returned items will take up to 30 days once the item has been received back to the manufacturer to allow for inspection and credit memos to be issued.
Refunds will be made, less any fees we have been charged in the fulfillment of your order which include the following:
Original shipping costs: This shipping cost will be deducted from your refund should you decide to return the product.
Return shipping cost is at your expense and arrangement. You may choose the return shipper of your preference but tracking numbers are required to be provided to us at the time the item is shipped back so we can track and verify the return of the item to the manufacturer.
To avoid shipping costs, you may choose to return to your nearest George's DME location but you need to notify us prior to coming into a location for a return from our website.