Shipping policy

Standard Shipping:

Most items will arrive via USPS, UPS or FedEx within 3–5 business days. Some products may be delivered by George's DME employees when possible.

Freight Delivery:

If your order includes larger or heavier items such as:

• Hospital beds
  
• Lift chairs
• Larger power chairs
• Patient lifts

These will ship via freight and typically arrive within 5–7 business days from the date they leave the manufacturer.

Custom orders and certain specialty items may take longer for delivery. These include:

• Lift chairs
• Power wheelchairs
• Ultra-lightweight wheelchairs
• Lightweight wheelchairs
• Heavy-duty wheelchairs
• Scooters
  

If your item is in stock, it will ship immediately and typically arrive within 3–5 business days. For custom or backordered items, projected delivery dates will be included in your order confirmation.

Important Notes on Freight Delivery:

• Freight shipments are delivered curbside, usually by a single driver.
• Drivers will not traverse steps, elevators, or enter your home. If special delivery needs arise, please contact us ahead of time.
• White Glove Premier In-Home Delivery and Setup is available at an additional cost. This service ensures delivery into your home, setup, and shipping debris removal (boxes, wrapping plastic etc.). While it may add up to 10 days to the total delivery time, it eliminates any hassle for you.

If you have any questions or concerns about your delivery that are not answered here or through tracking, please email us at info@georgesdme.com or call 1-812-932-6251.